Shipping & Return Policy
The limited prints are in stock and will be sent out on average within 2 business day of ordering.
Other art prints are made to order and will be sent out on average within 3 business days of ordering. Here are the estimated shipping delivery time:
From USA location to:
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
From Europe location to:
EU: 5-10 business days
Non-EU: 10-20 business days
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. I do not take responsibility for customs fees.
Order never arrived
If your order didn’t end up arriving, be sure to let me know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, I’d be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with me at firstname.lastname@example.org making sure you quote your order number. I’ll see what can be done.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on my part are covered at my expense. Refund will take up 5-10 business days to appear on your statement.
The last thing I want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time!
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and I’ll get you sorted out. If you’d like a different size, get in touch with us at email@example.com and I’ll let you know what your next steps are.